Book Description
A guide to understanding the troubleshooting tools, commands, and methodologies that enable reliable performance for remote access services

* Gain a solid grasp of enterprise telecommunications technology fundamentals, including service options and clocking, line coding, and framing in carrier systems
* Understand how network traffic is handled by carriers and service providers
* Examine a layer-by-layer, systematic approach to troubleshooting issues
* Design, configure, and troubleshoot T1 and PRI circuits, text and PPP dial-in and dial-out services, and Cisco AS5000 Access Servers
* Design, configure, and troubleshoot ISDN BRI at the physical, data link, and network levels, as well as PPP, MMP, and telephone interfaces
* Design, configure, and troubleshoot Frame Relay UNI and NNI interfaces, with a focus on new installs, wrong DLCI, LMI settings, performance and multicast issues, and re-hosting of Frame Relay service
* Design, configure, and troubleshoot PTPP, L2TP, and IPSec VPNs, examining specific VPN clients, Internet technology, and LAN issues
* Resolve common availability issues for all major remote access technologies through real-world scenarios for dial, ISDN, Frame Relay, and VPNs

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